Effective date: October 7, 2026
G.L.O.W. Birth & Family Support LLC respects your privacy. This Privacy Policy explains what information we may collect through glowbirthandfamilysupport.com, how we use it and the choices available to you.
INFORMATION WE COLLECT
When you complete our consultation or contact form, we may collect information you voluntarily provide, including:
• Your first and last name
• Your email address
• Your telephone number
• The service you are interested in
• The message or questions you submit
• Other information you choose to provide during communication with G.L.O.W.
Our website, hosting provider and security tools may also automatically collect limited technical information, such as your Internet Protocol address, browser type, device type, referring page, pages visited and general website activity. This information may be used for website operation, security, troubleshooting and performance improvement.
HOW WE USE INFORMATION
G.L.O.W. may use information collected through the website to:
• Respond to consultation and service inquiries
• Communicate with prospective and current clients
• Determine which services may meet a family’s needs
• Schedule consultations or appointments
• Provide requested information and community-resource referrals
• Maintain appropriate business records
• Improve website content and services
• Protect the website against spam, fraud, misuse and security threats
• Comply with applicable legal or administrative requirements
HOW INFORMATION MAY BE SHARED
G.L.O.W. does not sell or rent personal information.
Information may be shared with service providers that help operate the website, email, contact forms, scheduling or virtual communication systems. These providers may process information only as necessary to provide their services.
Information may also be disclosed when required by law, to respond to a valid legal request or when reasonably necessary to protect the safety, rights or property of G.L.O.W., its clients or others.
HEALTH AND SENSITIVE INFORMATION
The website contact form is intended for general consultation requests and is not an emergency or medical-care service. Please do not submit Social Security numbers, financial-account information, detailed medical records or other highly sensitive information through the general contact form.
Doula support and education provided by G.L.O.W. are nonmedical and do not replace care from a physician, midwife, nurse, mental-health professional, International Board Certified Lactation Consultant or another licensed healthcare provider.
If you are experiencing a medical emergency, call 911 or contact an appropriate healthcare provider immediately.
COOKIES AND WEBSITE TECHNOLOGY
This website and its service providers may use cookies or similar technology to support essential website functions, security, performance and user experience. You may adjust your browser settings to block or remove cookies, although some website features may not function properly afterward.
CONTACT-FORM SUBMISSIONS
Information submitted through the consultation form may be delivered to G.L.O.W. by email and may also be stored within the website’s form system. Information is retained only for as long as reasonably necessary for communication, service administration, business records, security or legal purposes.
EXTERNAL LINKS AND SERVICES
The website may contain links to community organizations, healthcare resources, insurance plans, scheduling systems, virtual-service platforms or other third-party websites. G.L.O.W. does not control the privacy or security practices of those outside services. Please review the privacy policy of any third-party service before providing personal information.
DATA SECURITY
G.L.O.W. uses reasonable administrative and technical measures intended to protect personal information. However, no website, email system or Internet transmission can be guaranteed to be completely secure. Please use care when deciding what information to submit electronically.
YOUR CHOICES
You may contact G.L.O.W. to:
• Ask what personal information you previously submitted
• Request correction of inaccurate contact information
• Request deletion of information, when retention is not required for legitimate business or legal purposes
• Ask not to receive nonessential communications
To make a privacy request, email hello@glowbirthandfamilysupport.com. G.L.O.W. may need to verify your identity before completing certain requests.
CHILDREN’S PRIVACY
This website is intended for adults seeking family-support services and information. G.L.O.W. does not knowingly collect personal information directly from children under age 13 through this website. A parent or legal guardian should contact G.L.O.W. on behalf of a child.
CHANGES TO THIS POLICY
This Privacy Policy may be updated when the website, services or privacy practices change. The revised policy will be posted on this page with an updated effective date.
CONTACT G.L.O.W.
Questions about this Privacy Policy may be sent to:
G.L.O.W. Birth & Family Support LLC
Detroit and surrounding communities, Michigan
Email: hello@glowbirthandfamilysupport.com
Website: https://glowbirthandfamilysupport.com